The fine print, kept short
Booking Policy.
- Payment
- All bookings are paid in full at checkout. Bookings made through a payment link must be paid within 48 hours or the time is released.
- Cancellations
- Cancel 48+ hours before your booking for a full refund or credit. Within 48 hours, no refund, but you can reschedule once at no charge if space is available. No-shows are not refunded.
- Time
- Your booking includes setup and cleanup. Arrive on time, since late arrivals don’t extend your session. Going over your booked time is billed at the hourly rate in 30-minute increments, if the Space is available.
- Care of the Space
- Leave the Space how you found it. You’re responsible for damage to the Space or equipment caused by you or your guests and may be charged for repair or replacement. Equipment must be used as intended. Ask the team if you’re unsure.
- Guests
- Stay within the Space’s listed capacity. The person who booked is responsible for their guests.
- House Rules
- No smoking or vaping indoors. No illegal activity. Respect other people working in the building, and keep noise reasonable outside soundproofed Spaces. Under 18s must be accompanied by an adult.
- Events
- Private events and Venue rentals follow a separate contract, and that contract’s terms take priority over this policy.
- Our Right to Cancel
- In rare cases (emergencies, facility issues), we may need to cancel. If that happens, you’ll get a full refund or the option to reschedule.